Updates on Royal Mail and COVID-19

Royal Mail is currently experiencing delays to normal service, on a country by country basis, due to COVID-19, but is still accepting and delivering packages. Some of the Royal Mail services below include tracking, so you can rest easy knowing when your orders will arrive. 

We’ll share any additional updates about the impact of COVID-19 on Royal Mail processing times as they’re available. 

Click here for up to date information on delivery times

UK Deliveries

  • Royal Mail 1st Class Signed Delivery (1-3 working days) £5

  • Royal Mail 1st Class Delivery (1-3 working days) £4

  • Royal Mail 2nd Class Signed Delivery ( 2-5 working days) £4.20

  • Royal Mail 2nd Class Delivery (2-5 working days) £3

Rest of The World (including EU)

Royal Mail International Economy ( 3 weeks) -£8

Royal Mail International Standard ( 10 - 14 working days) - £11

Royal Mail International Tracked & Signed (7-10 working days) £15.80

Customs Information

When ordering goods from KIVULI for delivery outside of the UK, you may be subject to import duties and taxes which are levied once the package reaches your country. Any additional charges for customs clearance must be borne by the customer (unfortunately!), we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.

If you have any further questions about shipping and delivery please feel free to contact us via james@kivuli.co.uk